Digital Table Service
Ordering food and drinks via your own mobile device while in a bar or restaurant is fast becoming an important part of the consumer journey.
Not only does it cater for the demands of consumers with speed and safety, it also provides huge benefits to Outlets, reduction of operating cost to name one.
What is Digital Table Service?
Table service allows consumers to place their orders from their own device at their table. The Outlet uploads their menu to anyExcuse and the consumer can scan a QR code, Tap NFC or promote a link to direct consumers.
Why should Outlets implement Digital Table Service?
- Improve Guest Experience – Customers take control of their ordering and don’t have to wait for service. This is increasingly important with younger patrons who are used to digital ordering and become frustrated easily at being delayed.
- Staffing support – Eases the demand on staff, meaning less staff and allowing them to focus on providing better service to customers.
- Safety and hygiene – Allows better social distancing for consumers, less touch points, less dwell time for staff.
- Increase in Order Value – Customers spend more per transaction when ordering digitally
How does it work for Outlets?
When a customer places an order it is sent to a tablet, printer or both. The order is prepared and is delivered to the customer as normal.
We also provide integrations with larger POS systems. Talk to us to find out more about this.
Have a look at our Server app
Our Server app works both independently and alongside our Table service functionality. Staff can take orders Table side. Order goes straight to bar or kitchen and speeds up operations.
No need for an app
Consumers can scan the bar code and open directly onto our mobile site. This saves consumers the delay associated with downloading an app.
Our Gift Cards work seamlessly
anyExcuse gift cards work seamlessly with our Table Service. This opens a host of new consumers with a gift card who can simply and easily redeem in your outlet. This goes through on the Admin end like normal transactions and you get paid exactly the same.
On the Ground Sales team
Irish owned – we have sales team on the ground that are available to call directly into your Outlet, talk you through best practices and help train staff. We also have friendly staff just a phone call or whatsApp message away to help with any queries
Brand & Loyalty Campaigns
We work with the biggest and best brands who wish to reach and reward consumers. One way this can be done is via anyExcuse table service at the discretion of the Outlet.
We are also launching our loyalty mechanic where you can give additional extras, money back or complimentary items to your most valuable consumers.
We got Widgets
Love anyExcuse but want to direct people to your website? We got widgets for that. Add all the functionality of anyExcuse but on your own website and completely branded to suit your aesthetic. This is custom and does have associated costs. Talk to the sales team to find out more.